How does Internet fax work?
Its simple. Just like a regular fax number, you simply provide that number for others to send you a fax. When we receive that fax on our servers, we convert that to a digital file that is immediately emailed to you as a PDF attachment. Internet fax is fast and reliable. No need for fax machines to be connected and always ON to receive a fax. With Internet fax your fax number is always ON and you can retrieve faxes from anywhere that you have access to your emails.
How do I send faxes?
Faxes are sent via your email. Attach a file or scanned copy to an email. Then type the recipient's fax number: firstname.lastname@example.org
into the To: field. You can also automatically create a fax cover page by entering the subject and body of the email. Click “send” and it arrives as a paper fax in your recipient’s fax machine.
How do I receive faxes?
When someone faxes you, you will receive an email notification with the fax as a PDF file attachment. Just double click the file to read it. Additional email address can also be provided for distribution to other parties.
Do I get a real fax number?
Yes. We offer unique toll free fax numbers by default but you can also request for a local fax number if you prefer. You simply provide your fax number to the person who needs to send you a fax, just like any other fax number.
Can I transfer my existing fax number from another company to the REDFax service?
Yes, simply contact our support team to assist you with porting a fax number. When you sign up, we will assign a temporary fax number for use while the port is completed.
How reliable is REDFax?
REDFax is powered by eFax, the largest digital fax network in the world. The eFax network maintains 99.5% up-time, meaning no one will ever get a busy signal. Our patented technology ensures transmission times that average 2-5 minutes. If you ever have any questions, your REDFax subscription includes live phone support.