As a recent attendee of the NAR conference I saw first-hand both the excitement and reluctance people had at the thought of using electronic signatures. Many were so excited that they wanted to get started right away, while others reacted with fear of using a technology they know nothing about. Fear, is derived from the feeling of unfamiliarity. So, how can those agents and other users alike warm up to the idea of using technology that may have not been possible when they first got started in their careers?
Each individual needs to become comfortable with any technology at their own pace. Many people were reluctant to use desktop computers when they first came out but over time, one must adapt or perish, the same is also true in any industry. Growth only comes from re-defining and adapting to those changes.